PRIVACY POLICY

Effective Date: February 10, 2025

1. Introduction

At ELEVATE Group, we value your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our website www.elevate-operations.com, and our practices regarding your information.

2. Information We Collect

We may collect the following types of information:

Personal Information

Your name, email address, phone number, and other contact details when you voluntarily provide them to us, such as when you fill out a contact form, book an appointment, or sign up for our newsletter.

Usage Data

Information about how you interact with our website, including your IP address, browser type, device information, and pages visited.

Cookies and Tracking Technologies

We use the following types of cookies:

  • Essential cookies necessary for website functionality

  • Analytics cookies to understand user behavior

  • Performance cookies to enhance website performance

  • Marketing cookies for targeted advertising (if applicable)

You can set your browser to refuse cookies or alert you when cookies are being sent. However, some features of our website may not function properly without cookies.

3. How We Use Your Information

We use the information we collect for the following purposes:

  • To provide and maintain our services

  • To notify you about changes to our services

  • To provide customer support

  • To gather analysis or valuable information to improve our services

  • To monitor the usage of our services

  • To detect, prevent, and address technical issues

  • To provide you with news, special offers, and general information about other goods, services, and events which we offer

4. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. When we no longer need personal information, we securely delete or destroy it.

5. How We Share Your Information

We do not sell, trade, or rent your personal information to third parties. We may share your information in the following circumstances:

Service Providers

We may share your information with trusted third-party service providers who assist us with:

  • Analytics (such as Google Analytics)

  • Email marketing services

  • Payment processing

  • Website hosting and maintenance

  • Customer relationship management. All service providers are contractually obligated to use your information only for the purposes of providing services to us.

Legal Requirements

We may disclose your information if required by law or in response to valid requests from public authorities (e.g., a court or government agency).

6. Your Privacy Rights

General Rights

You have the right to:

  • Access and update your personal information

  • Request deletion of your personal information

  • Object to processing of your personal information

  • Request restrictions on processing your personal information

  • Request transfer of your personal information

  • Opt-out of marketing communications

CCPA Rights (California Residents)

If you are a California resident, you have specific rights under the CCPA, including:

  • Right to know what personal information is collected

  • Right to know whether personal information is sold or disclosed

  • Right to say no to the sale of personal information

  • Right to access personal information

  • Right to equal service and price

7. Children's Privacy

Our services are not directed to children under the age of 13. We do not knowingly collect personal information from children under 13. If you become aware that a child has provided us with personal information, please contact us. If we become aware that we have collected personal information from children without verification of parental consent, we take steps to remove that information from our servers.

8. Data Security

We implement appropriate technical and organizational security measures to protect your personal information. However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.

Data Breach Notification

In the event of a data breach that affects your personal information, we will notify you and relevant authorities in accordance with applicable laws.

9. Social Media Integration

Our website may include social media features (such as Facebook, Instagram, and LinkedIn buttons). These features may collect your IP address and which page you're visiting, and may set cookies. Your interactions with these features are governed by the privacy policies of the respective social media companies.

10. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites. We encourage you to review the privacy policies of any third-party sites you visit.

11. International Data Transfers

Your information may be transferred to — and maintained on — computers located outside of your state, province, country, or other governmental jurisdiction where the data protection laws may differ from those in your jurisdiction. If you are located outside the United States and choose to provide information to us, please note that we transfer the data to the United States and process it there.

12. Jurisdiction and Governing Law

This Privacy Policy is governed by the laws of Minnesota, United States, without regard to its conflict of law provisions. Any disputes relating to this Policy will be subject to the exclusive jurisdiction of the courts of Minnesota, United States.

13. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Effective Date" at the top of this Privacy Policy. You are advised to review this Privacy Policy periodically for any changes.

14. Consent

By using our website, you consent to the collection and use of information as described in this Privacy Policy. If you do not agree with this Policy, please do not use our website.

15. Contact Us

If you have any questions about this Privacy Policy, please contact us at:

ELEVATE Group
Email: greer@elevate-operations.com
General Inquiries: hello@elevate-operations.com